Drapers Carpet & Upholstery Cleaning

*25% OFF UPHOLSTERY CLEANING WHEN BOOKED WITH ANY CARPET CLEAN*

Drapers Carpet & Upholstery Cleaning

Privacy Policy
Effective Date: 09/02/2026

Drapers Carpet & Upholstery Cleaning (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide when using our website http://draperscleaning.co.uk and our services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

Contact information: name, email address, phone number, and mailing address.
Service details: information related to the services you request, including location, type of cleaning service, and special instructions.
Payment information: credit card or other payment information processed securely via our payment provider (we do not store your full credit card data).
Website usage information: IP address, browser type, pages visited, and other analytics collected via cookies or similar technologies.

2. How We Use Your Information

We use your personal information for purposes including:

To provide and manage our cleaning services.
To communicate with you about your requests, appointments, and promotions.
To process payments securely.
To improve our website and services through analytics.
To comply with legal obligations or protect our rights.

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited situations:

With trusted service providers who assist us in delivering our services (e.g., payment processors, scheduling software).
As required by law or to protect our legal rights.
In connection with a business transfer (e.g., sale or merger).

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience, analyse traffic, and personalize content. You can manage your cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have rights to:

Access the personal information we hold about you.
Request corrections or deletion of your information.
Opt-out of marketing communications.
Restrict or object to certain processing activities (e.g., tracking).

To exercise these rights, contact us at privacy@draperscleaning.co.uk.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services and website are not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Drapers Carpet & Upholstery Cleaning
Email: privacy@draperscleaning.co.uk